Privacy Policy

1. Introduction Welcome to DentConsult! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).

2. Information We Collect We collect the following types of information:

A. Personal Information:

· Name, email address, phone number, and professional details (for clinicians and consultants).

· Payment details (processed via third-party payment gateways; we do not store financial information).

· User credentials (encrypted passwords).

B. Non-Personal Information:

· Device information (OS, app version, IP address, browser type).

· Usage data (interactions with features, log data, timestamps, error reports).

C. Cookies & Tracking Technologies:

· We may use cookies or similar technologies to enhance user experience and analytics.

3. How We Use Your Information We use the collected data to:

· Provide, operate, and improve DentConsult.

· Facilitate clinician-consultant interactions and appointment management.

· Send relevant notifications, updates, and promotional communications.

· Ensure security, fraud prevention, and compliance with legal obligations.

· Analyze app performance and enhance user experience.

4. Sharing & Disclosure of Information We do not sell or rent your personal information. However, we may share your data in the following cases:

· With Service Providers: Third-party vendors (e.g., payment processors, analytics providers) who assist in operating our services.

· For Legal Compliance: If required by law, regulatory authorities, or to protect our rights and users.

· Business Transfers: If DentConsult undergoes a merger, acquisition, or asset sale.

5. Data Security Measures We implement appropriate security practices, including:

· Encryption: Protecting sensitive information using industry-standard encryption.

· Access Controls: Restricting access to personal data to authorized personnel only.

· Regular Audits: Conducting periodic security assessments.

While we take every precaution, no system is 100% secure. Users are responsible for safeguarding their passwords and account access.

6. User Rights & Choices Users have the right to:

· Access & Update Data: Modify account information within the app.

· Withdraw Consent: Request deletion of personal data (subject to legal obligations).

· Opt-Out: Unsubscribe from promotional emails and notifications.

To exercise these rights, contact us at Customercare@dentconsult.in

7. Data Retention Policy

· We retain user data only as long as necessary for legitimate business or legal purposes.

· Once data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy DentConsult is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we learn that a minor has provided personal information, we will delete it.

9. Third-Party Links & Services Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. Users should review their respective privacy policies before interacting.

10. Changes to this Privacy Policy

· We reserve the right to update this policy at any time.

· Significant changes will be notified via email or in-app notifications.

· Continued use of DentConsult after modifications implies acceptance of the updated policy.

11. Governing Law & Dispute Resolution

· This Privacy Policy is governed by Indian law.

· Any disputes arising from privacy concerns shall be resolved through negotiation before legal action.

· Jurisdiction: [Hyderabad, India].

12. Contact Us For privacy-related inquiries, please reach out to: customercare@dentconsult.in